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How bhd88 Handles Your Personal Information

Your account data, payment details, and device activity are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Account Data ProtectedbKash, Nagad, Rocket CoveredYour Rights, Clearly StatedContact Us Anytime
bhd88 How bhd88 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply security measures at every layer of your account — from login to payment. Here is how the key areas work in practice, so you know exactly what happens to your information.

Cookies and Device Data We use session cookies to keep you logged in and to remember your device. You can clear cookies at any time, but doing so will require you to log in again on that device.
Payment Data Security When you transact via bKash, Nagad, or Rocket, only the reference and status of the transaction are stored on our side. Your wallet PIN and full account number are never held by us.
Account Retention Active account data is kept while your account is open. After closure, we retain records for the period required under applicable rules, then delete or anonymise them.
Requesting Changes To correct, export, or delete your data, contact support with your account details. We verify your identity first, then process the request within a reasonable timeframe.
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about this policy, want to request your data, or need to report a concern, our support team handles privacy requests directly. Responses are sent to the contact details on your account, so make sure your email or phone number is current before submitting a request.

Live Chat Start a chat from your account dashboard. Our support team can log a formal data request or answer policy questions during available hours.
Email Support Send your privacy request to our support address. Include your registered account details so we can verify your identity before processing.
Account Settings Some data corrections — like updating your phone number or linked wallet — can be done directly inside your account settings without contacting support.

Common Questions About Your Data

These are the questions we hear most often about how your information is used, stored, and accessed on bhd88.

We collect your name, contact details, and the payment method you register — such as bKash, Nagad, or Rocket. Device and session data is also collected to secure your account.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions. We do not sell your personal data to advertisers or unrelated third parties.

We retain your records for a period after closure as required by applicable rules. Once that period ends, your data is deleted or anonymised in line with this policy.

Contact our support team via live chat or email with your registered account details. We verify your identity first, then send your data to the contact address on your account.

Yes, where permitted under your local law and eligible region rules. Submit a deletion request through support. Some data may be retained for the legally required period before deletion.

Yes. If you access from Bangladesh, this policy governs your data from registration onward. Availability of the platform itself depends on local law and eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.